Live, instructor-led internet-based training (what we call LIT) is the newest method of delivering computer training to a diverse market that needs to carefully balance time, money and technology education. We think it is an exciting and valuable new component of any training program, but we also realize that change is sometime met with hesitation and that some have also had less than excellent experiences with internet based training in the past. As usual, PCKeys has worked to develop our LIT offering in a way you've never experienced before, but we also wish to continue to gather opinions on what you want to see, when you want to see it and how you want to see it delivered.

We value your opinion! For taking a few minutes to answer the following 25 questions, you will be entered to win a pair of movie tickets. It's just our way of letting you know we value your opinion and your time! Thank you!

  • Name (optional):
     

  • E-Mail (required if you want to be entered to win free movie tickets):
     

  • Company:
     

  • Who organizes your training:  
     

  • Existing PCKeys client?   
     

  • What is your current level of interest in LIT training?   
     

  • At the moment how likely would you be to participate in this type of training?   
     

  • How often do you think you'd take a LIT course?   
     

  • What type of skills would you pursue through LIT training? (Check all that apply)

    Overview/New Features Beginning Skills Intermediate Skills
    Advanced Skills Specific skills you need assistance with but not an entire "course" Private/Custom Training
    Soft Skills (customer service, business writing) Technical Skills (network, hardware) Technical skills (programming)

  • How long do you think LIT sessions should last?   
     

  • What type of session configuration most appeals to you?

    Session Configuration Individual, independent sessions where I can pick and choose which session(s) I am interested in.
    Individual, independent sessions that are scheduled consistently so I can choose to take individual sessions or group them together to create a "full course"     For example, 6 90-minute Word sessions scheduled M,W,F at the same time for 2 weeks, but if you have basic Word experience, you might choose to skip sessions 1 & 2.
    The equivalent of a full class, broken down into multiple sessions over several days.
    If you register for a course, you'd need to attend each session and not have the opportunity to pick and choose sessions.


     

  • Please rank 1-8 the times you'd like to take LIT training (1 is your most preferred, 8 the least preferred):

      Early morning   Morning   Lunch   Afternoon
      Late afternoon    Evening   Weekends   Whenever topics of interest are offered (within reason)

 

  • How important is interactive, hands-on training compared to "lecture" style?    
     

  • Do you have a preference for or do you currently use conferencing software?

    NetMeeting GoToMeeting Microsoft LiveMeeting Other

 

  • Do you prefer to have the audio portion offered through your computer or using a traditional conference call (telephone):   
     

  • I have a headset/microphone for my computer
     

  • My computer has speakers
     

  • What type of internet connection do you have?   
     

  • Do you tend to have issues getting software loaded on your work computer and/or having restricted connections due to firewall/security restrictions?   
     

  • If you answered yes to the above, how difficult would it be for you to get the necessary installations/permissions in order to get training?   
     

  • How many computer training classes have you taken in the past year?   
     

  • How were they delivered?   
     

  • How much would you be willing to pay for a 90-minute LIT session?   
     

  • Which applications would be of interest to you delivered in this format?

    Access Excel Outlook PowerPoint
    Word Publisher Visio FrontPage
    OneNote InfoPath SharePoint Services Windows OS
    Internet Use Internet Research Project Project Mgt Theory
    Crystal Reports QuickBooks Peachtree Microsoft Small Biz Acct
    Adobe Acrobat Photoshop Photoshop Elements Illustrator
    InDesign Graphic Design Principles HTML Web Design Principles
    Technical Writing Windows File System Marketing ACT!
    Microsoft Business Contact Manager Time Management Customer Service Other:

 

  • What do you see as the benefits of this type of training delivery?

     

  • What do you see as the challenges/disadvantages of this type of training delivery?

     

  • Other comments:

Thank you! All of your answers will be carefully reviewed by a PCKeys team member and will assist us in creating exactly the training you want! Please be sure your name and e-mail are included if you want to be eligible to win one of the free pairs of movie tickets!

PCKeys respects your right to privacy and an unclogged Inbox. We will never sell or share your information and will only send e-mail materials like our schedule once or twice a month. Clients automatically receive these materials as part of our customer service policy. You may opt-in or opt-out by checking the appropriate box to the right.

E-Mail me a monthly traditional training calendar
E-Mail me a monthly LIT training calendar
Remove me from all mailing lists (my name and e-mail are included above)


NOTE: Some of our users are reporting an error message when they submit this survey. We are working on tracking down this inconsistent issue, but please be assured, even if you get the message, your survey has been submitted, so please do not click the Submit button again. Sorry for the inconvenience and thank you for your input and cooperation!